What does the message “We’re not taking orders right now” mean?

THL Eats Online Ordering Support

“We’re not taking orders right now”

Our system checks every few minutes if it still has a connection with your phone / tablet. In case it is not possible to establish a connection, you can not receive orders so we show this message to your customer. We thought this would be a better solution than having customers place orders without being served.

Please check to see if you are logged in the order-taking app on your mobile device, and if you have an active data plan or WiFi connection. Also make sure you don’t have any app blocker or battery-saving applications installed.

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